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ALWAYS STRIVE TO PROTECT OUR COMMUNITY, OUR VIRTUAL UNIVERSE AND OUR PLANET TO ENSURE A BETTER FUTURE FOR EVERYONE.
THE FULLLIFE PROMISE

SOURCING AND MATERIALS
We created Fulllife to offer high-quality, sustainable products for all players.
From design to the delivery of our items, we strive to optimize every step to exceed players’ expectations for the quality and durability of our products while minimizing their impact on the planet.
97.6% of our collections are made from organic or recycled materials in Braga, Portugal or in Californie, USA. We also work with partners in Asia to leverage their technical expertise where no local alternatives exist or to reduce the environmental impact of products intended for other continents. All partners are rigorously selected for their craftsmanship and commitment to upholding the highest social and environmental standards, and they have signed our demanding supplier charter.
Our limited editions and small-batch collections are enhanced directly in France, using local customization techniques that adapt production to demand while minimizing resource waste.
We are committed to continuous progress, working towards 100% of our product range being made from sustainable materials.

PACKAGING & LOGISTICS
Fulllife Capsules are made with Forestry Stewardship Council (FSC) Certified cardboard, ensuring that paper materials come from responsibly managed forests that provide environmental, social and economic benefits. Individual items are packaged in our FL Shield a 100% recycled and 100% recyclable polybag.
Most of our items travel only 835km by truck from Portugal to our distribution center in Les Landes, France, which specializes in responsible practices from recycling to social inclusion programs.
Contrary to what one might think, shopping online results in a much lower carbon impact than taking a car to a brick-and-mortar store. With ecommerce, CO2 emissions are shared by all of the packages being transported by the delivery vehicle, thus drastically reducing the per-package impact.
We’ve worked to provide as much information as possible to help Players select the right items for them, from the first order. Minimizing the need for returns benefits us all, and our planet!

FAIR PLAY
The virtual world is void of physical borders and as such, Players are liberated to interact with their community free from limitations.
Ensuring that this space remains a welcoming, safe and healthy environment for each and every Player who enters this developing universe is paramount.
Fulllife is committed to fair play, tolerance and equality in the virtual universe, and will actively participate in fostering an altruistic atmosphere there. We regularly support charitable events run by the community (Play For Good for the benefit of Handicap International, Théléthon Gaming, ZEvent) and are already working with other partners on new initiatives aligned with these values.
CULTURE
In our organization and our community, both physical and virtual, we have focused efforts to ensure a safe, equitable and inspiring space for all.
The Fulllife Headquarters is located in the majestic & storied Basque Country in the South West of France. We are among the first companies to launch The Connector campus in the summer of 2021. Imagined and realized to enrich the local economy, leverage global innovation, and provide venue for collaborative creativity, The Connector’s state-of-the-art build also boasts 1345 m2 of solar panels resulting in a positive energy building.

PRIVACY
Because privacy is a major concern of our community, it is a major concern of ours. Implementing comprehensive privacy protection protocols is ambitious, but we are committed to ensuring that all Players are able to provide and maintain control of the information they provide, at all times.
The use of Player data is exclusively reserved for improving Player experience in the Fulllife ecosystem. We invite you to consult our complete privacy policy to learn more, and to contact us should you need further information.